FAQs
Registering with us speeds up your experience and lets you track all your purchases, order history, and activities on our website in one convenient place.
Registering with us speeds up your experience and lets you track all your purchases, order history, and activities on our website in one convenient place.
Once your order is dispatched, you'll receive an email with a tracking link. You can also check the real-time status on our 'Order Status' page or by signing in.
If you have trouble finding your tracking details, contact us at info@malone-london.com, and we'll be happy to help.
Once your order is dispatched, you'll receive an email with a tracking link. You can also check the real-time status on our 'Order Status' page or by signing in.
If you have trouble finding your tracking details, contact us at info@malone-london.com, and we'll be happy to help.
At Malone London, we aim to process and ship your orders promptly. If you need to make changes, contact us immediately at info@malone-london.com and we'll do our best to accommodate your request. If your order has already been processed, don’t worry—we offer exchanges, returns, and a 100% Money-Back Guarantee.
Note:
All returned items must be in original, unworn condition with tags and packaging intact.
We reserve the right to refuse returns if items appear used, damaged, altered, or do not meet the return conditions.
Learn more
At Malone London, we aim to process and ship your orders promptly. If you need to make changes, contact us immediately at info@malone-london.com and we'll do our best to accommodate your request. If your order has already been processed, don’t worry—we offer exchanges, returns, and a 100% Money-Back Guarantee.
Note:
All returned items must be in original, unworn condition with tags and packaging intact.
We reserve the right to refuse returns if items appear used, damaged, altered, or do not meet the return conditions.
Learn more
Currently, we only offer free shipping within the UK. However, international shipping options are coming soon stay tuned!
Currently, we only offer free shipping within the UK. However, international shipping options are coming soon stay tuned!
Some of the items on our website sell out quickly and unfortunately we can't tell you whether we'll be getting more of a particular item, but we do update our site regularly so it's worth checking back.
Some of the items on our website sell out quickly and unfortunately we can't tell you whether we'll be getting more of a particular item, but we do update our site regularly so it's worth checking back.
Each garment comes with specific care instructions on the label. We recommend following these guidelines to maintain the quality and longevity of your clothing.
Each garment comes with specific care instructions on the label. We recommend following these guidelines to maintain the quality and longevity of your clothing.
You can have a look at the size guide on each product page for more information on sizes.
You can have a look at the size guide on each product page for more information on sizes.
Malone London offers popular payment options for your convenience. We don’t store payment details or personal information. If using PayPal, you can choose to pay with your account or directly with a debit/credit card on a secure page. We have a specific page for this.
Malone London offers popular payment options for your convenience. We don’t store payment details or personal information. If using PayPal, you can choose to pay with your account or directly with a debit/credit card on a secure page. We have a specific page for this.