Terms and Conditions


Terms of Use

Welcome to Malone London’s website. This site is operated by Malone London, and throughout the site, the terms “we,” “us,” and “our” refer to Malone London. By accessing or using this website, you are engaging with our “Service” and agreeing to comply with and be bound by the following terms and conditions (“Terms of Use,” “Terms”), which include additional terms and policies referenced herein or accessible via hyperlink. These Terms apply to all visitors and users of the site, including without limitation individuals who browse, shop, contribute content, or otherwise interact with the site.

Please carefully review these Terms of Use before you start using our website. By accessing or using any part of our site, you agree to these Terms of Use. If you do not agree to all the terms and conditions outlined here, then you must not access the website or use any of its services. Any new features or tools that are added to the current store will also be subject to these Terms of Use.

Our online store is hosted by Shopify Inc., providing us with the e-commerce platform that allows us to sell our products and services to you.


1. Acceptance of Terms


By using our website, you confirm that you are at least the legal age of majority in your state or province of residence, or that you have obtained parental or guardian consent to use this site if you are a minor. You agree not to use our products for any unauthorized or unlawful purposes and to comply with all applicable laws and regulations when using our services. Unauthorized or illegal use of this site or its content may result in termination of your access to our services.


2. General Provisions


We reserve the right to refuse service to anyone, at any time, for any reason. You understand that any content you provide (excluding credit card information) may be transmitted unencrypted and could involve transmissions over various networks or changes to adapt to technical requirements. Credit card information is always encrypted during transfer across networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.


3. Information Accuracy


We strive to ensure that the information on our site is accurate, complete, and current. However, we are not responsible if the information provided is not accurate or complete. The content on this site is for general informational purposes only and should not be relied upon as the sole basis for making decisions. Historical information on this site is provided for your reference and may not be current. We reserve the right to modify the contents of our site at any time without obligation to update any information.


4. Changes to Services and Pricing


Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.


5. Products and Services


Certain products or services may be available exclusively online and may have limited quantities. These products or services are subject to return or exchange only as per our Return Policy. We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your computer monitor will display these colors accurately. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We also reserve the right to limit the quantities of any products or services we offer.


6. Billing and Account Information


We reserve the right to reject any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made. You agree to provide accurate, complete, and up-to-date purchase and account information for all purchases made at our store. Promptly updating your account and other information, including your email address and credit card details, is required to complete transactions and to communicate with you as needed.


7. Third-Party Services and Tools


We may provide access to third-party tools that we do not control or monitor. You acknowledge and agree that access to these tools is provided "as is" and "as available," without any warranties, representations, or conditions of any kind. We shall have no liability arising from or related to your use of third-party tools. Any use of optional tools offered through our site is entirely at your own risk and discretion.


8. Third-Party Links


Our site may contain links to third-party websites that are not affiliated with us. We do not control or monitor these sites and are not responsible for their content or accuracy. We are not liable for any harm or damages related to third-party websites. It is your responsibility to review and understand the policies and practices of any third-party sites you visit.


9. User Submissions


If you submit ideas, suggestions, proposals, plans, or other materials to us, whether at our request or voluntarily, you agree that we may use, edit, copy, publish, distribute, and otherwise use these submissions in any medium without restriction. We are under no obligation to maintain any submissions in confidence, to pay compensation for any submissions, or to respond to any submissions. We may monitor and remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms of Use.


10. Taxes and Import Duties


As our products are shipped directly from suppliers outside the United Kingdom to customers, our prices do not include VAT and import duties. Customers are responsible for the importation of products and for paying any applicable VAT and import duties in their country of residence.


11. Errors and Omissions


Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors or omissions and to change or update information or cancel orders if any information on the site is inaccurate, without prior notice. We undertake no obligation to update, amend, or clarify information on the site, except as required by law.


12. Prohibited Uses


You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate laws or regulations, to infringe on our intellectual property rights or the rights of others, to harass or discriminate, to submit false or misleading information, to upload viruses or malicious code, to collect personal information of others, to spam or phish, or to interfere with the security features of the site. We reserve the right to terminate your use of the Service for violating any prohibited uses.


13. Limitation of Liability


We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods or cancel the service without notice. Your use of the service is at your sole risk, and the service and all products and services delivered through the service are provided “as is” and “as available,” without warranties of any kind. Malone London will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or products purchased through the service.


14. Indemnification


You agree to indemnify and hold harmless Malone London and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms of Use or your violation of any law or the rights of a third-party.


15. Severability


If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity and enforceability of any remaining provisions.


16. Termination


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you cease using our site. If we determine that you have failed to comply with any term or provision of these Terms of Use, we may terminate this agreement without notice, and you will remain liable for all amounts due up to and including the date of termination.


17. Entire Agreement


These Terms of Use, along with any policies or operating rules posted by us on this site, constitute the entire agreement between you and Malone London and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in these Terms of Use shall not be construed against the drafting party.


18. Governing Law


These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.


19. Changes to Terms of Use


We reserve the right to update, change, or replace any part of these Terms of Use at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes


20. Contact Information


If you have any questions or concerns regarding these Terms and Conditions, please feel free to reach out to us at info@malone-london.com. We're here to assist you with any inquiries you may have.